Goodbook Terms and Conditions

Last updated on: 15 March, 2020

PLEASE READ THESE GENERAL TERMS AND CONDITIONS (THE “TERMS OF USE”) CAREFULLY BEFORE ACCESSING ANY SERVICES MADE AVAILABLE BY Goodbook PLATFORM (as defined below). BY ACCESSING, USING OR SIGNING UP ON THE Goodbook PLATFORM, YOU SIGNIFY AND ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE AND YOU ARE AGREEING TO BE BOUND BY AND COMPLY WITH THESE TERMS OF USE. YOU AGREE THAT THESE TERMS OF USE CONSTITUTE A BINDING AGREEMENT BETWEEN YOU AND Goodbook (KALANOS INTELLIGENCE PRIVATE LIMITED, A PRIVATE LIMITED COMPANY, HAVING ITS REGISTERED OFFICE AT “25 IIND FLOOR RANI JHANSI ROAD, MOTIA KHAN, NEW DELHI, CENTRAL DELHI- 110055 ) (“Goodbook”). IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS OF USE, PLEASE DO NOT ACCESS THE MOBILE APPLICATION, OR ANY OTHER SERVICES AND FEATURES.

In these Terms of Use, references to

- Donor mobile application (“Mobile Application”) shall collectively be hereinafter referred to as the “Goodbook Platform”;

- "You", "Your" and “Donor”, shall mean a natural or legal person, organization and/or individual who has been authorised or not prohibited by applicable laws to make monetary donations (“Donation/s”) for a permitted purpose and is a registered user by creating a log-in id on Goodbook Platform and has accepted these Terms of Use for accessing the Goodbook Platform. Your authorized users, employees and personnel (if any) are deemed to have accepted these Terms of Use on Your behalf;

- "We", "Us", "Our" shall mean "Goodbook”; and

- other users of Goodbook Platform receiving Donations through the Goodbook Platform shall be referred as “Organization(s)”.


BY USING THIS GOODBOOK PLATFORM YOU AGREE AS FOLLOWS:

1. Introduction:

These Terms of Use are subject to change from time to time at Our sole discretion, and any changes will be effective immediately upon posting on the Goodbook Platform. You are responsible for regularly reviewing these Terms of Use so that You will be apprised of any changes. You can determine when these Terms of Use were last revised by referring to the [“LAST UPDATED”] legend at the top of these Terms of Use. Your continued use of the Goodbook Platform after such changes will indicate Your acceptance of such revised Terms of Use. We are committed to providing adequate content to You and encourage You to contact us via CONTACT US information provided on Our Goodbook Platform.

2. What are Our Services?

The Goodbook Platform is an electronic platform in the form of an intermediary that provides services to facilitate and provide You options and various causes to make Donations for social cause and including but not limited to internet based services (“Service”) on the Goodbook Platform and such other services that are incidental and ancillary thereto. Your subscription to the Services is solely at Your discretion.

The Services are offered by Goodbook as a platform to users of the Services, which includes Organizations and Donors. Inter alia, the Services are designed to allow a user (an Organization) to accept monetary Donations from those registered users (a Donor) wishing to contribute funds. A percentage of each Donation will be charged as fees for our Services and those of our third-party payment processors.

We are not responsible for any conduct or behaviour of the Organizations who receive Donations from You on Goodbook Platform.

Goodbook may use Your Content and other related data (including quantum/frequency of Your Donations) obtained in order to continually improve the ease of operation of our Services. Goodbook reserves the right to use any kind of web analysis systems. Any kind of usage of Your Content shall be informed to You in our Privacy Policy which is available at [GOODBOOK.XYZ/PRIVACYPOLICY]. Goodbook reserves the right at all times and at its own discretion to make use of the services of third parties in providing Services on Goodbook Platform.

3. Who Are Eligible To Use Our Services?

The Transactional Services are not available to minors under the age of 18 (eighteen) or to any Donors suspended or removed from the Goodbook Platform by Goodbook for any reason whatsoever. If You are disqualified as per the preceding sentence, You shall not be permitted to avail the Services or use the Goodbook Platform. You represent that You are of legal age to form a binding contract and are not a person barred from receiving the Services under the laws as applicable in India. Notwithstanding the foregoing, if You are below the age of 18 (eighteen) years, please read through these Terms of Use with Your parent or legal guardian, and in such a case these Terms of Use shall be deemed to be a contract between Goodbook and Your legal guardian or parent and to the extent permissible under applicable laws, enforceable against You. Goodbook reserves the right on a case by case basis to demand documented proof that Your parent or legal guardian’s consent has been granted.

If you are registering as an Donor, not being a natural person, you represent that you are duly authorized by the Donor to accept these Terms of Use and you have the authority to bind the Donor to these Terms of Use.

Goodbook reserves the right to refuse access to use the Services offered at the Goodbook Platform to new users or to terminate access granted to existing Donors at any time without according any reasons for doing so.

4. User Account, Password and Security:

You may access and use the Goodbook Platform and the Services as a registered user by using mobile phones or any other android systems, as may be notified and added by Us from time to time. The registration process shall only be successfully completed when Goodbook has informed You of such via email or some notification. You hereby warrant that you have authority to provide any information to Goodbook.

In order to access and use the features of the Service, You acknowledge and agree that You will have to provide Goodbook Your name, gender, nationality, address, mobile phone number and such other personal information (“Your Content”). The access to Goodbook Platform is linked to mobile number which shall be authenticated by entering a One Time Password which You will receive on Your mobile number immediately after sharing Your mobile number.

which shall be authenticated by entering a One Time Password which You will receive on Your mobile number immediately after sharing Your mobile number.

When providing Your mobile phone number, You agree to provide true, accurate, current and complete information about Yourself. If You provide information that is untrue, inaccurate, not current or incomplete, or Goodbook has reasonable grounds to suspect that You have provided such information, we may (in addition to any other rights or remedies available to Us), suspend or terminate Your access and refuse any and all current or future use of the Goodbook Platform and the services (or any portion thereof). You should be cautious about sharing Your account information with third parties. You should not impersonate someone else, create or use an account for anyone other than Yourself and the Donor You represent. You are responsible for the confidentiality of Your Content (if necessary) and Your personal information which You provide while trying to get the access of the Goodbook Platform.

As a Donor, You confirm that You are truthfully/correctly providing accurate credentials including but not limited to Your name, address, phone number and not misrepresenting any of such information. Goodbook cannot and will not be liable for any loss or damage arising from Your failure to comply with this section. Your account shall be subject to suspension by Us, on Our sole discretion, in the event of ascertainment of any false information provided by You in regard with this section.

If You access our Goodbook Platform, You are responsible for maintaining the confidentiality of Your user identification and password information, and for restricting access to Your android system/mobile phones. You agree to accept responsibility for all activities that occur under Your registered mobile number. When You access this Platform, You register Your personal/ information in our database which will be maintained by Us and will be used for making Your user experience better.

Additionally, You are prohibited from selling, trading, or otherwise transferring Your account to another person.

5. Use Of Your Personal Information and Your Content:

This clause explains that We will use Your personal information only in accordance with Our Privacy Policy. These Terms and Conditions incorporate Our Privacy Policy which describes (amongst other things) how we will use any personal information collected from the Goodbook Platform. For more information, please see Our full Privacy Policy for Donors available at [HTTPS://GOODBOOK.XYZ/PRIVACYPOLICY]. By visiting Our Goodbook Platform, You are accepting and consenting to the practices described in Goodbook’s Privacy Policy for Donors.

6. USER Conduct, Rules and Responsibility:

  • 6.1 You Agree and Confirm that You will lawfully use the Services provided by the Goodbook Platform, and comply with all applicable laws and regulations while using and transacting through the said platform.
  • 6.2 That You are accessing the Services available on this Platform and transacting at Your sole risk and are using Your best and prudent judgment before entering into any transaction through this Platform.
  • 6.3 Conditions applicable on USER:
    • 6.3.1 You shall be bound by the eligibility criteria that may be set out by Goodbook from time to time (in consonance with applicable laws), to permit You to donate an amount to any Organization on the Goodbook Platform.
    • 6.3.2 You hereby agree to make the payments for any Donations as per the terms and conditions stated herein.
    • 6.3.3 You further agree and declare that You are aware that Goodbook has no responsibility to verify the accuracy of any information furnished by the Organization with respect to any requirement of donation pursuant to which You decide to donate or have already donated moneys(s) via Goodbook on the Goodbook Website; and that You shall conduct Your independent due diligence for the same.
    • 6.3.4 You have categorically authorized Goodbook or its service providers (like but not limited to payment gateways, banks and marketplace settlement providers, etc.) to collect, process, facilitate and remit payments for Donations or otherwise, electronically or through any authorized agent. Your relationship with Goodbook is on a principal to principal basis and by accepting these Terms of Use You agree that Goodbook is an independent contractor for all purposes, and does not have control of or liability for the Organizations on Goodbook Platform wherein money is transacted by using the Payment Facility.
    • 6.3.5 You hereby agree and declare that You are aware that Goodbook shall at no point of time be held answerable or accountable for any money(s) once the funds donated have been handed over to the Organization/s in respect of which Donations have been made.
    • 6.3.6 You understand, accept and agree that the payment facility provided by Goodbook is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, receiving payment through, collection and remittance facility for the Donations on the Goodbook Platform using the existing authorized banking infrastructure and/or payment gateway networks and settlement service providers. Further, by providing payment facility, Goodbook is neither acting as trustees nor acting in a fiduciary capacity with respect to the Donations.
  • 6.4 By way of example, and not as a limitation, You agree and undertake that when using a Service, You will not:
    • defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
    • publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
    • upload files that contain software or other material protected by intellectual property laws unless You own or control the rights thereto or have received all necessary consents; You own or control the rights thereto or have received all necessary consents;
    • upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Goodbook Platform;
    • conduct or forward surveys, contests, pyramid schemes or chain letters;
    • violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
    • violate any applicable laws or regulations for the time being in force in or outside India; and
    • violate, abuse, unethically manipulate or exploit, any of the Terms for the use of Goodbook Platform.

7. Guarantee and responsibility for Your Content:

You shall be solely liable for any claims, damages, allegation arising out of Your Content on Goodbook Platform (including but not limited to legality of Your Content, information related to cause of Donations, , etc.) and shall hold Goodbook harmless and indemnified against all such claims and damages.

8. Communications

When You use the Goodbook Platform or send emails or other data, information or communication to Goodbook, You agree and understand that You are communicating with Goodbook through electronic records and You consent to receive communications via electronic records from Goodbook periodically and as and when required. Goodbook may communicate with You by email or by such other mode of communication, electronic or otherwise.

9. Platform for Donations and Communication:

The Goodbook Platform is a platform that enables You to meet and/or interact with Organizations for online Donations. Goodbook is not and cannot be a party to or control in any manner any Donation or interaction between the Organization and You.

  • a) All contractual terms are offered by and agreed to between You and Organization alone: Goodbook does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such contractual terms between You and the Organization.
  • b) Goodbook is not responsible for any non-performance or breach of any contract entered into between Organizations and You, if any. Goodbook cannot and does not guarantee that the concerned Organizations will receive or are eligible to receive any Donations concluded through the Goodbook Platform. Goodbook shall not and is not required to mediate or resolve any dispute or disagreement between Organizations and You.
  • c) You are advised to independently verify the bona fides of any particular Organization that You choose/finalise to deal with and use Your best judgment in that behalf, despite We carry basic verification process for Organizations.

10. Fees/ Charges and Payment Terms:

  • (i) Goodbook does not charge any fee for browsing on the Goodbook Platform. Our charges are limited to the facilitation fee (including platform/collection fees and/or transactional charges) which is charged to You on Goodbook Platform. Goodbook reserves the right to change its fee policy from time to time. In particular, Goodbook may at its sole discretion introduce new services and modify some or all of the existing services offered on the Goodbook Platform. In such an event Goodbook reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be.
  • (ii) By agreeing to the Terms of Use, You agree to Our plans, pricing policy and payment terms.
  • (iii) All payments made towards the Donations on the Goodbook Platform by You, shall be compulsorily in Indian Rupees acceptable in the Republic of India if You are an Indian National. Goodbook Platform will not facilitate transaction with respect to any other form of currency for Indian National or a foreign citizen.
  • (iv) In order to contribute to an Organization, You will be required to provide Us information regarding Your credit card or other payment instrument. You, as a Donor, represent and warrant to Goodbook that such information is true and that you are authorized to use the payment instrument. You agree that a certain minimum Donation amount may apply, and that all Donation payments are final and cannot be refunded unless specifically mentioned at the time of making donation payment on the screen or communicated to you via an email or notification.
  • (v) Donors may have the option to contribute recurring period Donations, and in electing to contribute on a recurring basis, You, as a Donor, (i) agree to promptly update Your account information with any changes (for example, a change in Your billing address or credit card expiration date) that may occur and to pay the Donation amount that You specify, and (ii) hereby authorize Goodbook to bill Your payment instrument in advance on a periodic basis until You terminate such periodic payments through the Goodbook Platform.
  • (vi) Goodbook shall transfer payments, net of its costs, charges and fees into the bank account details provided by the Organization for the Donations made by You. Your Donations will go to the recipient Organization,and will be utilized by the recipient Organization. Goodbook is only facilitating the collection of Donations, and is not responsible in any way for the end utilization of the funds. Goodbook and the payment gateway will deduct their fees and applicable taxes before providing the funds to the recipient Organization. Goodbook will deduct the fees on behalf of the Goodbook Platform which facilitated the transaction. You understand that the fees are towards web hosting, marketing, and promotion, and that Goodbook is only facilitating in collection of the Donations on behalf of the Organizations.
  • (vii) Any receipt or Tax Deduction Certificate (for Indian Donors only) will be issued by the Organization. Goodbook will not be responsible for any tax certificates or benefits.
  • (viii) We will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly/indirectly to You due to- (a) lack of legal authorizations for any transaction; (b) any payment issues arising out of the transaction; or (c) decline of transaction for any other reason/s.

11. Disclaimer

Goodbook is like a marketing service provider and the Goodbook Platform merely provides platform services which can be utilized by users (being Donors and Organizations) and persons browsing / visiting Goodbook Platform to reach a larger base of people, Organizations and causes. GOODBOOK IS ONLY PROVIDING A PLATFORM FOR COMMUNICATION AND IT IS AGREED THAT THE TRANSACTIONS WHETHER GRATUITOUS OR OTHERWISE SHALL ALWAYS BE BIPARTITE BETWEEN THE DONOR AND THE ORGANIZATION AND GOODBOOK IS NOT A PARTY TO IT. Goodbook does not guarantee that You will be able to donate a certain amount of Donations or make any Donations at all.

12. Intellectual Property Rights:

It is expressly clarified that You will retain ownership and shall solely be responsible for any content that You provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which You may upload, transmit or store when making use of Our various Services.

The Goodbook Platform and the processes, and their selection and arrangement, including but not limited to all text, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code (collectively, the "Content") on the Goodbook Platform is owned and controlled by Goodbook or its licensors and the design, structure, selection, coordination, expression, look and feel and arrangement of such Content is protected by copyright, patent and trademark laws, and various other intellectual property rights (whether an application is approved/filed for the same or not). Through Your use of the Goodbook Platform, by no means are any rights impliedly or expressly granted to You in respect of such Content. Goodbook reserves the right to change or modify the Content from time to time at its sole discretion.

Except as expressly provided herein, You acknowledge and agree that You shall not copy, republish, post, display, translate, transmit, reproduce or distribute any Content through any medium without obtaining the necessary authorization from Goodbook of such Content and no others rights are conveyed to You by virtue of accessing or using the Goodbook Platform.

13. Disclaimer /Limitation of Liability:

GOODBOOK PLATFORM, SERVICES, CONTENT, USER CONTENT AND ANY THIRD PARTY CONTENT ARE PROVIDED BY GOODBOOK ON AN "AS IS" BASIS WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, GOODBOOK MAKES NO WARRANTY THAT (I) THE GOODBOOK PLATFORM OR THE SERVICES WILL MEET YOUR REQUIREMENTS OR YOUR USE OF THE GOODBOOK PLATFORM OR THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (II) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE GOODBOOK PLATFORM OR SERVICES WILL BE EFFECTIVE, ACCURATE OR RELIABLE; (III) THE QUALITY OF THE GOODBOOK PLATFORM OR SERVICES WILL MEET YOUR EXPECTATIONS; OR THAT (IV) ANY ERRORS OR DEFECTS IN THE GOODBOOK PLATFORM OR SERVICES WILL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM GOODBOOK OR THROUGH THE GOODBOOK PLATFORM / CONTENT OR FROM USE OF THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS OF USE.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW GOODBOOK WILL NOT BE LIABLE FOR ANY LOSS THAT YOU MAY INCUR AS A CONSEQUENCE OF UNAUTHORIZED USE OF YOUR ACCOUNT OR ACCOUNT INFORMATION IN CONNECTION WITH THE GOODBOOK PLATFORM OR ANY SERVICES, EITHER WITH OR WITHOUT YOUR KNOWLEDGE. GOODBOOK HAS ENDEAVORED TO ENSURE THAT ALL THE INFORMATION ON THE GOODBOOK PLATFORM IS CORRECT, BUT GOODBOOK NEITHER WARRANTS NOR MAKES ANY REPRESENTATIONS REGARDING THE QUALITY, ACCURACY OR COMPLETENESS OF ANY DATA, INFORMATION OR SERVICE. THE GOODBOOK PLATFORM SHALL NOT BE RESPONSIBLE FOR THE DELAY OR INABILITY TO USE THE GOODBOOK PLATFORM OR RELATED FUNCTIONALITIES, THE PROVISION OF OR FAILURE TO PROVIDE FUNCTIONALITIES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, FUNCTIONALITIES AND RELATED GRAPHICS OBTAINED THROUGH THE GOODBOOK PLATFORM, OR OTHERWISE ARISING OUT OF THE USE OF THE GOODBOOK PLATFORM, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. FURTHER, GOODBOOK SHALL NOT BE HELD RESPONSIBLE FOR NON-AVAILABILITY OF THE GOODBOOK PLATFORM DURING PERIODIC MAINTENANCE OPERATIONS OR ANY UNPLANNED SUSPENSION OF ACCESS TO THE GOODBOOK PLATFORM THAT MAY OCCUR DUE TO TECHNICAL REASONS OR FOR ANY REASON BEYOND THE GOODBOOK’S CONTROL.

GOODBOOK SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF: (i) YOUR USE OF OR RELIANCE ON THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; OR (ii) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD PARTY, EVEN IF GOODBOOK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. GOODBOOK SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE OF SERVICES BY ANY THIRD PARTY OR ORGANIZATION.

BY INSTALLING GOODBOOK PLATFORM, YOU MAY DISCLOSE INFORMATIONS LIKE LOCATION, EMAIL-ID ETC., (APP PERMISSIONS) TO GOODBOOK. YOU SHALL HAVE SOLE RESPONSIBILITY AND LIABILITY FOR SUBMITTED INFORMATION AND MATERIALS. WE WILL USE SUCH SUBMITTED INFORMATION AND MATERIALS EXCLUSIVELY FOR YOUR BETTER EXPERIENCE OF USING OUR GOODBOOK PLATFORM. GOODBOOK DOES NOT WARRANT THAT THIS GOODBOOK PLATFORM; INFORMATION, CONTENT, MATERIALS, PRODUCT (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE GOODBOOK PLATFORM; THEIR SERVERS; OR ELECTRONIC COMMUNICATION SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

14. Indemnification:

You agree to indemnify, defend and hold harmless Goodbook, its directors, employees and agents from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Goodbook that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by You pursuant to these Terms of Use or Privacy Policy. The indemnities shall survive beyond the period of Your usage of Goodbook Platform.

15. Feedback Mechanism:

We may have a feedback mechanism tool for Goodbook Platform. You agree that while using Goodbook Platform, You are subject to evaluation by Us. The evaluation shall be based on a system of rating and review, which shall be on the basis of Your usage of the Goodbook Platform or on the basis of interaction between You and Organizations.

16. Termination:

Goodbook may suspend or terminate Your use of the Goodbook Platform any Service if it believes, in its sole and absolute discretion that You have breached, violated, abused, or unethically manipulated or exploited any term of these Terms of Use or anyway otherwise acted unethically. Goodbook reserves the right to terminate Your account and / or refuse to provide You with access to the Goodbook Platform if it is brought to Goodbook's notice or if it is discovered that You are under the age of 18 years. Goodbook reserves the right to terminate if they have reasonable grounds to suspect that information provided by You is untrue, inaccurate, not current or incomplete, or not in accordance with this Terms of Use, Goodbook shall have the right to indefinitely suspend or terminate or block access of Your account on the Goodbook Platform and refuse to provide You with access to the Goodbook Platform. Goodbook reserves the right to refuse to process transactions/communications by Donors with a prior history of questionable charges based on rating and review including without limitation breach of any agreements between You and Organization or breach/violation of any law or breach of any policy.

17. Severability:

If any provision of the Terms of Use is found by a court or other binding authority to be invalid, You agree that every attempt shall be made to give effect to the parties’ intentions as reflected in that provision, and the remaining provisions contained in the Terms of Use shall continue in full force and effect.

18. Governing Law:

The laws of the India, shall govern these Terms of Use, regardless of Your location. You hereby expressly consent to exclusive jurisdiction and venue located in, Delhi, India, for all matters or disputes arising out of or relating to these Terms of Use or Your access or use of the Goodbook Platform.

ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THESE TERMS OF USE OR YOUR USE OF THE APP/GOODBOOK PLATFORM MUST BE BROUGHT BY YOU WITHIN 1 (ONE) MONTH OF THE DATE SUCH CAUSE OF ACTION FIRST AROSE, OR SUCH CAUSE OF ACTION IS FOREVER WAIVED BY YOU. EACH CAUSE OF ACTION SHALL BE ADJUDICATED INDIVIDUALLY, AND YOU AGREE NOT TO COMBINE YOUR CLAIM WITH THE CLAIM OF ANY THIRD PARTY.

19. Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Name: [RAGHVENDRA RAJ SINGH]

Address: [A 82, SECTOR 63, NOIDA, UTTRPRADESH, 201301]

Email: [office@kalanos.xyz]

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